The general sales and use conditions of the company World Wide Seeds CBD, S.L., hereinafter referred to as 420 NATURAL SEEDS BANK, described below, define the rights and obligations of 420 NATURAL SEEDS BANK within the framework of its website "420naturalseedsbank.com".
1. INFORMATION ABOUT PRODUCTS:
The descriptions of the products from 420 NATURAL SEEDS BANK on its website are accurate. The data included in each product sheet or its photograph serves a purely informative purpose.
The customer has a right of withdrawal of 7 days for non-conforming products sold in their product description or for the erroneous nature of the information contained therein.
By clicking the "Buy" button during the order process, the customer declares to fully and unreservedly accept all of these general sales conditions, which, in any case, may be archived and printed by customers for reproduction whenever they deem it necessary.
2. PRICES:
The prices of our products are indicated with all taxes included and do not include preparation and shipping costs. At the end of the cart, you can see a breakdown of prices indicating the breakdown of the taxable base and applied taxes. Preparation and shipping costs are understood to include all taxes. Transportation costs are always stated separately. 420 NATURAL SEEDS BANK reserves the right to modify these prices at any time. However, the products will be invoiced based on the rates in force at the time of order registration (provided there are stocks available).
3. AVAILABILITY:
If the product is out of stock, it will be specified in the product sheet. In the event of placing the order and before the end of the shipping process, the customer will be informed by email or phone of the partial shipment or cancellation of their order. If the payment has already been charged, when providing information regarding the unavailability of the product, a refund procedure will be carried out for the corresponding amounts, informing the customer about it by sending an email. Once this procedure is initiated, 420 NATURAL SEEDS BANK will proceed to refund the amount paid by the customer as soon as possible.
4. PAYMENT METHODS:
Purchases are made through bank transfer or cash on delivery.
420 NATURAL SEEDS BANK will not store information regarding your bank details. It is the responsibility of customers to save and print their bank transfer if they wish to keep the banking and transaction details.
5. SHOPPING SECURITY:
World Wide Seeds, SL has contracted an SSL certificate ("Secure Sockets Layer") for its website.
An SSL certificate allows protecting all personal and confidential information that can be handled on a website, regardless of the information being transmitted, such as from any of the contact forms on the website to the server, or the data entered for placing orders, subscribing to newsletters, or accessing protected areas, etc.
6. SHIPPING:
Two delivery methods are offered: in-store pickup (Click and Collect) or home delivery.
6.1 STORE PICKUP
Product Delivery: Products will be collected at the 420 NATURAL SEEDS BANK store, located at 29 Ample Street in BARCELONA.
Delivery Time: The delivery time at the store, once the order is confirmed, is immediate, always within our business hours. If there is a delay due to force majeure while the product is in the processing phase, 420 NATURAL SEEDS BANK will inform the customer of this circumstance.
6.2 HOME DELIVERY
Product Delivery: Products will be shipped to the address chosen during the purchase process.
Delivery Time: The delivery time and shipping cost are determined based on the shipping address after order confirmation, provided the order is placed before 18:00 hours. These timeframes do not include Saturdays, Sundays, or holidays. If there is a delay due to force majeure while the product is in the processing phase, 420 NATURAL SEEDS BANK will inform the customer of this circumstance.
SHIPPING TO MAINLAND SPAIN 24 HOURS
Order less than €50: €7.74
Order greater than €50: FREE
SHIPPING TO THE BALEARIC ISLANDS 24 HOURS
Order less than €120: €14.63
Order greater than €120: FREE
SHIPPING TO FRANCE 3/4 DAYS
Order less than €120: €17.12
Order greater than €120: FREE
SHIPPING TO EUROPE ZONE 2 4/5 DAYS (Germany, Belgium, Italy, Netherlands, etc.)
Order less than €120: €21.18
Order greater than €120: FREE
SHIPPING TO EUROPE ZONE 3 4/5 DAYS (Austria, Denmark, United Kingdom)
Order less than €120: €27.35
Order greater than €120: FREE
SHIPPING TO NON-EUROPEAN UNION EUROPE AND REST OF THE WORLD
(Please inquire via email)
The actual shipping cost is calculated when entering the destination address.
Your order will be confirmed once we have received payment.
Shipments with notification via SMS or email.
We do not ship on Sundays or holidays.
Handling and packaging are included in the product price.
Discreet shipping, packaging, and wrapping.
For customs reasons, we do not ship to the Canary Islands.
7. RETURNS
420 NATURAL SEEDS BANK has a dedicated returns management department.
You have 7 business days from the receipt of your order to initiate a return. No changes or returns will be accepted outside of this timeframe.
To process a return, please send an email to info@420nsb.com, including the ticket/invoice number of the order. We will provide you with instructions on how to proceed with the exchange or return.
Any return must be approved by the department, and only once approved, the return will be accepted. Please refrain from sending any packages without the corresponding RMA (Return Merchandise Authorization) number.